Job Description
- Adheres to the division’s policies, procedures and standards while ensuring compliance with applicable regulatory bodies.
- Contributes towards an innovative culture of continuous improvement for enhancing operational efficiency and effectiveness.
- Participates in meetings and maintains professionalism and confidentiality as per the organization’s standard code of conduct.
- Completes personal performance evaluation cycle in a timely manner
- Expertise in a minimum of two healthcare clinical application modules/applications as information technology support analyst
- Expertise in Cerner Health Systems: FirstNet, Power Chart, SurgiNet, Core, CCL Reports, HNA & Security, Registration/Scheduling, Pathet & Blood Bank
- Experienced in one or more integration systems and HL7 / FSI
- Work closely with management and senior leadership in delivering results/Outcomes
- Assists in collecting and documenting workflow and gathering of requirements from various clinical stakeholders
- Ability to analyse queries as related to functionality of the clinical applications
- Ability to write clinical rules using Discern Expert
- Ability to write Registration Rules
- Assist with testing activities, tests new application releases in conjunction with established change control processes.
- Troubleshoot problems or questions from end-users
- Assist in prioritizing and implement changes requested from the system
Qualifications
- Bachelor’s degree in information technology, Healthcare
- 6-8 years of experience in clinical support/implementation application, healthcare operations experience of equivalent experience
- Experience in Electronic Medical systems (EMR) and associated workflow of tier1 EMR’s such as EPIC or Cerner
- Established project manager of large-scale projects of 2-6 team members, with experience executing on structured Project Management methodology
- Preferred experience with Cerner
- Millennium products:
- Health Information Management
- Pharmacy & Lab
- Ancillary
- Women’s Health
- Firstnet
- Inpatient & Outpatient Nursing
- Anesthesia & Surginet
- Radiology
- Registration
- Scheduling
- Core & Security
- Ambulatory Patient Accounting
- Basic knowledge of healthcare industry
- Team player who creates a positive team environment
- Customer service orientation
- Ability to perform independently and manage workload appropriately
- Ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated ability to establish and build strong working relationships
- Baseline abilities with MS Outlook, MS Excel, MS Work, MS Visio and MS PowerPoint
- Ability to speak and write in English