Quality Officer

March 15, 2025

Job Description

  • Performs a wide variety of complex responsible office functions in support of the Quality & Accreditation department. 

Responsibilities

  • This position is responsible for contributing to hospital-wide and departmental Quality & Accreditation initiatives.
  • Establishes and maintains records, filing systems, and logs; 
  • Reserve meeting sites; contacts and confirms appointments and meetings; attends meetings and takes minutes as assigned. 
  • Utilizes a variety of word-processing, graphic/presentation, and data base software applications programs for preparation of departmental documents.
  • Composes, edits, and distributes a variety of correspondence, forms, and policies and procedures.
  • Serves as a resource to all departments, divisions and units, and to established committees in all areas relating to Quality department functions
  • Understanding of the standards, measurable elements and intents of the JCI.  Maintains continuous knowledge and understanding of JCIA functions and standards.
  • Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient-centeredness, process efficiency, safe and reliable patient care.
  • Assist the HOD in maintaining all necessary records pertinent to the JCI process.
  • Assist in Facilitating JCIA meetings.
  • Participating effectively in Implementing & Follow up of Q.I. Plan Activities. 
  • Assist the HOD in developing and maintaining records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.
  • When assigned, completes special projects and performs other related duties according to agree upon goals and parameters.
  • Effectively communicates improvements that are made to work teams, staff, managers, and administrators throughout the organization.

Qualifications

  • Bachelor’s degree in a clinical or allied health field preferred. 2 years or more in healthcare set up.
  • Knowledge of information systems and process improvement techniques is also required.  Data management and analysis expertise is essential, specifically Excel.
  • Excellent command of oral and written English. Arabic language is desirable but not essential.
  • Responsibility for own continued professional growth beyond minimum preparation.
  • Excellent interpersonal communication and problem-solving skills. 
  • Ability to work effectively with Medical Staff, hospital personnel and others.