Performs a wide variety of complex responsible office functions in support of the Quality & Accreditation department.
Responsibilities
This position is responsible for contributing to hospital-wide and departmental Quality & Accreditation initiatives.
Establishes and maintains records, filing systems, and logs;
Reserve meeting sites; contacts and confirms appointments and meetings; attends meetings and takes minutes as assigned.
Utilizes a variety of word-processing, graphic/presentation, and data base software applications programs for preparation of departmental documents.
Composes, edits, and distributes a variety of correspondence, forms, and policies and procedures.
Serves as a resource to all departments, divisions and units, and to established committees in all areas relating to Quality department functions
Understanding of the standards, measurable elements and intents of the JCI. Maintains continuous knowledge and understanding of JCIA functions and standards.
Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient-centeredness, process efficiency, safe and reliable patient care.
Assist the HOD in maintaining all necessary records pertinent to the JCI process.
Assist in Facilitating JCIA meetings.
Participating effectively in Implementing & Follow up of Q.I. Plan Activities.
Assist the HOD in developing and maintaining records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.
When assigned, completes special projects and performs other related duties according to agree upon goals and parameters.
Effectively communicates improvements that are made to work teams, staff, managers, and administrators throughout the organization.
Qualifications
Bachelor’s degree in a clinical or allied health field preferred. 2 years or more in healthcare set up.
Knowledge of information systems and process improvement techniques is also required. Data management and analysis expertise is essential, specifically Excel.
Excellent command of oral and written English. Arabic language is desirable but not essential.
Responsibility for own continued professional growth beyond minimum preparation.
Excellent interpersonal communication and problem-solving skills.
Ability to work effectively with Medical Staff, hospital personnel and others.
