Patient Admin Coordinator

Job Description

Closing date:

Number of positions: 1

Recruiter name: Rami Alsaman

Reference number: 56777

Workplace Type: Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates

MAIN PURPOSE OF JOB

• To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators

KEY RESPONSIBILITY AREAS

• Coordinate and supervise all processes related to patient administration, medical insurance, billing, and cash up at the clinic
• Lead and manage a team of Patient Administrators
• Support the department or business unit manager with general operational management
• Consistently meet customer service expectations by improving the quality of patient service
• Support the development of a working environment and culture that actively promotes quality, health, and safety

REQUIRED EDUCATION

• A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution

REQUIRED EXPERIENCE

• At least 2-3 years’ experience in a supervisory customer service position, preferably in healthcare

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy and proficiency in MS Office applications
• Accounting and financial management principles
• Hospital information systems
• Knowledge of medical insurance terminologies and processes
• Medical terminology and procedures
• Patient administration systems and related processes
• UAE healthcare industry
• Verbal and written communication skills in English (Arabic will be an advantage)

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family.