Operations Coordinator

Job Description

Job Purpose

• To coordinate with existing retail stores to ensure efficient asset management, operational, and administration guidelines are adhered to

Essential Roles and Responsibilities:

• Liaise in store for in-store Facilities Management and Corporate team

• Monitor Facilities Management logs and timely response; follow up for resolution

• Review Utilities invoices and submit for payment; maintain records on costs and consumption

• Schedule review meetings with store teams to collate feedback on Repair &Maintenance

• Ensure Police permits are in place for the Store

• Oversee required store LPO’s and payments for store requirements

• Handle in-store requirements for new fixture quotations; supply cost effective solutions

• Review storage space in Warehouse and storage of fixtures; review write off requests

• Meet deadlines set and maintain task list

• Liaise for marketing events; receive plan and set up requirements for events arrangements

• Ensure event or promotional set up is completed in required time

• Monitor store marketing activity; circulate ROI (return on investment) reports

• Conduct store audits and feedback results to store team

• Circulate operational POS and Audit reports for store

• Assist with store cycle counts on stock count software

• Manage store Credit Card terminal requirements; liaise with bank

• Handle store requests for IT log including report access, POS hardware requirements

• Meet deadlines set and maintain task list

Job Requirements

Education/Certification and Continued Education

• Graduate in any Discipline

Years of Experience

• 3 – 4 years experience in a relevant field

Knowledge and Skills

• Exposure to retail operational practices/functionality of retail outlet

• Excellent communication, organizational and interpersonal skills

• Computer literate with knowledge of basic accounting procedures

• Methodical and organized approach with deadline achievement essential