Healthcare Assistant – UAEN

Job Description

• Always speak up if safety is a concern
• Treat all patients with kindness, respect and compassion.
• Recognize and work within the limits of their own competence
• Take responsibility for their own actions
• Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.
• Perform additional duties when required
• Ensure relevant training and competency is undertaken to deliver care safely
• Maintain up-to-date mandatory training requirements
• Be willing to learn new skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
• Participate in Performance Improvement Plans when required
• Share knowledge and skill with others, in order to improve patient care and service
• Speak up, if something isn’t right.
• Maintain awareness of and comply with, the NMC Policies and Procedures
• Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
• Uphold the regulatory and accreditation standards
• Continually seek to improve the service of and care delivery for patients and their families
• Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner
• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and service
• Promote customer service based on NMC patient satisfaction results.
• Share best practices and quality patient outcomes through audit.
• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®
• Act as a positive role model for all support staff
• Attends meetings as requested
• Must have insight of own behaviour on others
• Assist in the assessment, planning, implementation and evaluation of programmes of care under the direct supervision of registered nursing staff.
• Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.

Responsibilities

• Always speak up if safety is a concern
• Treat all patients with kindness, respect and compassion.
• Recognize and work within the limits of their own competence
• Take responsibility for their own actions
• Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.
• Perform additional duties when required
• Ensure relevant training and competency is undertaken to deliver care safely
• Maintain up-to-date mandatory training requirements
• Be willing to learn new skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
• Participate in Performance Improvement Plans when required
• Share knowledge and skill with others, in order to improve patient care and service
• Speak up, if something isn’t right.
• Maintain awareness of and comply with, the NMC Policies and Procedures
• Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
• Uphold the regulatory and accreditation standards
• Continually seek to improve the service of and care delivery for patients and their families
• Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner
• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and service
• Promote customer service based on NMC patient satisfaction results.
• Share best practices and quality patient outcomes through audit.
• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®
• Act as a positive role model for all support staff
• Attends meetings as requested
• Must have insight of own behaviour on others
• Assist in the assessment, planning, implementation and evaluation of programmes of care under the direct supervision of registered nursing staff.
• Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.

Qualifications

•    Be willing to work across departments when necessary 
•    Manager their own professional re-licensure
•    Have a valid American Heart Association Basic Life Support Provider qualification
•    Be able to communicate clearly and effectively in English (spoken and written)
•    Be able to communicate effectively in Arabic