Senior Sales Admin

Marketing and Sales
Dubai
June 20, 2024
Full Time
Application deadline closed.

Job Description

Assist the Sales office with the support and co-ordination of all administrative related issues in the department as well as to assist with after sales service in coordination with Property Management Team,

RESPONSIBILITIES
Administrative Responsibilities:

  • Follow up on all sales and tenants’ correspondence.
  • Preparing the minutes and commit briefing to the team.
  • Raise the internal requisition for sales department.
  • Support the administration to add the client information on Sales Force system.
  • Maintaining the client records, Hard copy and Soft copy
  • Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software as requested by the direct manager.
  • Assist the team members with the documentations and filling.
  • Perform any other duties as requested by Sales Lead
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies.
  • Conducts necessary research and follows up with other departments on behalf of the customer.
  • Update the line manager in regards to the customer feedback.
  • Maintaining the inventory
  • Pre-Sales Launch Preparation
  • Unit Reservation
  • Issuance of Contract (SPA).
  • Preparing reports for all the inventory (booked, sold, cancelled)
  • Preparing report with all the SPA issued & pending for Issuance.
  • following with the sales team to complete the DP and signature of booking form & SPA within the time frame.
  • maintaining list of agent’s brokers
  • ensuring brokers trade licence RERA passport are updated & valid not expired.

Brokers

  • registrations and updating the Documents in system.
  • grading the Brokers.
  • generating periodical report on broker sales to evaluate performance.

CRM

  • Handling customer’s requests (Calls, Emails & Walk-Ins) and submit reports with the Same.
  • Handling resale process Such as NOC requesting SOA etc.. scheduling snagging Appointments.
  • Sending Payment Reminders to the Client for instalments
  • Sending Construction Updates.

QUALIFICATIONS

  • Bachler degree required
  • +5 years’ experience is relevant field., oracle experience and CRM experience.
  • Excellent command of written and oral English
  • Proficient computer and internet skills.

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