Department Manager
Job Description
Department Manager | Retail | ACE Hardware | Dubai Festival City
Location: Dubai, AE
Company: Al Futtaim Private Company LLC
Job Requisition ID: 166690
Overview of the role
To assist the Store Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merchandising standards, customer service; store finance; store HR, store logistics; health & safety and security).
What you will do
- Customer Service: Establishes & communicates customer goals and targets while ensuring the highest quality service and results for customers.
- Store standards & Displays: Ensure that all implementation at store level is completed to agreed high standards and maintain brand integrity through corporate display standards.
- Stock Availability: Ensure the availability and security of stock in the store through proper stock control and liaising with buyers.
- Deployment of Resources and Administration: Oversee the deployment of resources, manage annual sales and expenses to ensure performance within approved budgets.
- Human Resource Management: Fulfil recruitment functions, ensure training and development of employees, and promote effective teamwork.
- Monitoring & Control: Ensure compliance with company policies, conduct stock counts, and implement corrective actions as needed.
- Cooperation and Teamwork: Work closely with regional teams and logistics to ensure optimal range presentation and inventory management.
Required skills to be successful
- Commercial acumen
- Result oriented
- Leadership skills
- Customer oriented
What equips you for the role
- Education: form of tertiary education
- Minimum Experience and Knowledge: 5 -10 years’ experience in Retail, of which at least 1 year in a supervisory role
