Customer Care Executive

November 9, 2024

Job Description

  • Performs maintenance repair tasks, including disassembly, reassembly, and test operation.
  • Prepares and enters data in logs, reports, forms, and equipment records regarding inspections, repairs, and the condition and operation of equipment periodically.
  • Inspects all electro-mechanical systems that are part of the Bio-Medical Department.
  • Maintains these systems and keeps checklists updated.
  • Prepares requests for the supply of medical gas to the hospital.
  • Maintains a data log of cylinder changes and purchase details.
  • Complies with all OSH and infection control policies, standards, and procedures, and cooperates with hospital management to ensure compliance.
  • Works in accordance with documented OSH procedures and specific responsibilities.
  • Is familiar with emergency and evacuation procedures.
  • Reports OSH hazards, incidents, near misses, and issues, and assists with the preparation of risk assessments and incident reports.
  • Complies with waste management procedures and policies.
  • Attends applicable OSH/Infection Control training programs, mock drills, and awareness programs.
  • Uses appropriate personal protective equipment and safety systems.

Qualifications

  • Diploma in Bio-Medical Engineering, or high school plus technical qualification and training in electronics or instrumentation (preferred).
  • One year of experience in maintenance involving the application of trade school training.
  • Good interpersonal skills.
  • Excellent command of oral and written English to read and understand technical literature and schematics; knowledge of Arabic is desirable but not essential.