Assistant Outlet Manager

Job Description

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join the Rockfish Team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Manages day-to-day operation of the department, ensuring all service standards are met in line with standard operating procedure and they are followed in a courteous yet professional manner, providing delightful and engaging services to all guests.
• Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.
• Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.
• Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.
• Ensures that cash is always safeguarded, and all paperwork is completed, filled and kept up to date in accordance with company policy.
• Closely monitors the cashiering function of the outlet and ensures compliance with Cashiering Procedures.
• Ensures all orders associated with Operations, F&B, Refurbishment, Culinary etc. are placed on time and in line with budget and business requirements.
• Must understand a General Ledger and be able to highlight and investigate any issues. Should be able to understand the budgetary requirements and deficits.
• Assists the Outlet Manager in preparing annual plans and forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.
• Makes suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales.
   

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 1 year of experience in an Assistant Outlet Manager role, preferably in a fine dining venue.
• Fluent in English and an additional international language is a plus.
• Familiarity with Mediterranean cuisine preferred. 
• Passion for delivering exceptional dining experiences.
• Good financial acumen, including experience with budgeting, cost control, and increasing profitability.