Community Relations Executive

Job Description

Aldar Education is seeking a Community Relations Executive (UAEN) to support our growing family of owned and operated schools in Ras Al Khaimah, UAE for the commencement AY2024/25.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
Responsibilities
Main Duties:

• Welcome all prospective parents to the School and deal with any initial inquiries.
• Assist with external marketing for the School and manage the social media channels.
• Conduct tours of the School for prospective families.
• Assist the Student Affairs team when needed with inquiries and enrolments.
• Create and send out welcome information packs to new families prior to joining the School.
• Work with the senior leadership to plan induction and transition days and hosts these events.
• Additional assigned duties as directed by the SLT.

Specific Duties:

• Community Outreach Programs: Develop and coordinate programs that involve students and staff in community service, fostering a sense of responsibility and connection.
• Collaboration with Local Govt offices: Establish partnerships with local Govt offices for shared responsibilities, sponsorships and mutually beneficial relationships.
• Parent and Family Engagement: Create initiatives that encourage parents and families to actively participate in school activities, enhancing the sense of community.
• Crisis Response and Support: Be a central point for coordinating support and resources during community crises or emergencies, ensuring the school’s role as a reliable community partner.
• Events and Celebrations: Organize events that celebrate community achievements, milestones and cultural diversity, fostering a positive and inclusive atmosphere.
• Community Surveys and Feedback: Conduct surveys to gather input from the community on school-related matters, promoting transparency and responsiveness.
• School-Community Communication: Facilitate effective communication between the school and the community through newsletters, social media and community meetings.

Existing Parents:

• Send updated notifications from the Leadership Team and teachers via school communication channels.
• Liaise with the school staff to resolve these issues and keep a record of any such queries.
• Share monthly reports with the SLT on parent feedback and ensure the escalation process and complaints procedure is complied with.
• Carry out duties as directed and within the school’s policy.

Qualifications

• Bachelor’s degree in relevant subjects.
• A minimum of 2 years of experience in a similar role in the region
• Community or service experience is required
• Experience in the Education sector is preferred